INTRODUCTION
Welcome to Divya Smart Agency! We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our digital marketing services. By using our services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Personal Information
When you interact with Divya Smart Agency, we may collect personal information that you provide to us voluntarily. This information may include:
- Name: To personalize your experience and ensure accurate communication.
- Email address: For communication purposes and to provide you with updates and promotional materials.
- Phone number: To contact you for consultations or customer support.
- Company name: To better understand your business needs and tailor our services.
- Job title: To provide context for our services and communication.
- Payment information: To process transactions securely
- Any other information you choose to provide: To enhance your experience with our services.
Non-Personal Information
We also collect non-personal information automatically as you navigate through our site. This information may include:
- IP address: To analyze trends, administer the site, and gather demographic information.
- Browser type and version: To optimize our site for your browser.
- Operating system: To ensure compatibility and improve user experience.
- Referring website: To understand how you found our site.
- Pages you visit on our site: To analyze user behavior and improve site content.
- Time and date of visit: To track peak usage times and manage site performance.
- Time spent on each page: To understand user engagement and improve site design.
How We Use Your Information
Divya Smart Agency uses the collected information for various purposes, including:
- To provide and maintain our services: Ensuring you receive the best possible service.
- To notify you about changes to our services: Keeping you informed about updates and improvements.
- To provide customer support: Assisting you with any inquiries or issues.
- To gather analysis or valuable information: Helping us improve our services.
- To monitor the usage of our services: Understanding how our services are used.
- To detect, prevent, and address technical issues: Ensuring a smooth and secure user experience.
- To fulfill any other purpose for which you provide it: Meeting your specific needs.
Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as described below:
- To trusted third parties: Who assist us in operating our website, conducting our business, or providing services to you, as long as those parties agree to keep this information confidential.
- To comply with legal obligations: Adhering to laws, regulations, or valid governmental requests.
- To protect and defend rights or property: Safeguarding Divya Smart Agency’s rights and property.
- To prevent or investigate possible wrongdoing: Ensuring the integrity of our services.
- To protect personal safety: Safeguarding users of our services or the public.
- With your consent: In any other case, we will seek your explicit permission.
Security of Your Information
We use a variety of security measures to maintain the safety of your personal information. These measures include encryption, secure access controls, and regular security audits. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
- The right to access: You have the right to request copies of your personal data. We may charge you a small fee for this service.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe